Unwanted white image email attachments from one user

[nathank (Nathan Kershaw)]

I’ve got a single user who loves email replies to our closed forum.

Unfortunately, every single time that this user emails in a reply, it seems to include a small white image with a name like ~WRD000.jpg. It doesn’t seem to be part of their email signature, and I can’t see it when they email me directly. Here is an example attachment:

This has the end result of (with light mode) spacing posts in a most unhappy way!

This is a very high value user, and after being asked to reply on the site they do so, but after a few weeks rapidly fall back into their emailing habits.

Can you suggest a way to tackle this (other than continuing to harangue my user)? I’m happy to PM the raw email if need be.

Google tells me that this is Outlook 2016 related - so I suspect I’m not the only one suffering from this particular ailment! There is at least one other:

Email signature not being stripped out when user write new topic or reply to a topic

It’s one Outlook 16 user’s signature that always gets through the trimmer, and another with an unknown client (but sent through outlook.com and/or MS-Exchange) that has some white square image files at the bottom, like this:   There are other occasional signatures that get past the trimmer, but they don’t happen often or with any consistency.

Auto-replace watched word misses target word in emailed post

I tried using auto-replace watched word to eliminate junk that Outlook adds to the bottom of an emailed post, such as this: ​ but it still got through. ![image001.jpg|45x45]* is properly recognized by the test: [watched word test] My replacement word is a blank. Can auto-replace watched words in fact replace the target word with a blank in an emailed post? [watched words]

[omarfilip]

The same is an ongoing issue for me, as well, albeit from several users of Outlook or outlook.com.

[Canapin (Coin-coin le Canapin)]

As a workaround… Do these blank pictures share a common HTML attribute on all the messages? If they do, you could hide them with CSS, though they’d pop up in quotes (among other screens/actions, I believe).

[nathank (Nathan Kershaw)]

No they don’t unfortunately - except the alt text. As they all seem to have similar odd names, they maybe could be caught with a clever use of wildcards.

And it is so! Success - thanks for the suggestion:

.cooked img[alt*="~WRD"] {
  display: none !important;
}

[Canapin (Coin-coin le Canapin)]

@nathank

except the alt text.

Sometimes it’s all it takes! Glad it works, even if not perfect

[zogstrip (Régis Hanol)]

@nathank

I’m happy to PM the raw email if need be.

I’d be happy to have a quick look if you could PM me a couple of those emails

[nathank (Nathan Kershaw)]

Done, PM’d to you here:

https://meta.discourse.org/t/re-unwanted-white-image-email-attachments-from-one-user/274740