I’ve got a single user who loves email replies to our closed forum.
Unfortunately, every single time that this user emails in a reply, it seems to include a small white image with a name like ~WRD000.jpg. It doesn’t seem to be part of their email signature, and I can’t see it when they email me directly. Here is an example attachment:
This has the end result of (with light mode) spacing posts in a most unhappy way!
This is a very high value user, and after being asked to reply on the site they do so, but after a few weeks rapidly fall back into their emailing habits.
Can you suggest a way to tackle this (other than continuing to harangue my user)? I’m happy to PM the raw email if need be.
Google tells me that this is Outlook 2016 related - so I suspect I’m not the only one suffering from this particular ailment! There is at least one other:
As a workaround… Do these blank pictures share a common HTML attribute on all the messages? If they do, you could hide them with CSS, though they’d pop up in quotes (among other screens/actions, I believe).