Is it possible to use live chat software with Discourse?

[RyanUK]

I have spent the morning trying various live chat software including HelpScout and Chatra and I can’t get the live chat to work with Discourse.

I have the threads below and I am still lost.

Setup LiveChat Chat Integration

Create an account to Text Accounts | Hire Text Suite Select the Install LiveChat code manually option [image] Copy the script [image] Visit your site at admin > customize > components and click on New component [image] Enter a name for your component and click on Create [image] [image] Select the theme(s) to which you want to add the new component to activate it and click on Edit Code [image] Go to the Common > <body> tab, paste your script and Save Go to the si…

https://meta.discourse.org/t/live-chat-integration/119732/12

Can anyone help, please?

P.S. I would prefer to use Help Scout or Chatra if possible as that’s the platform I am using right now, bit I may consider others as a last resort. Thank you.

[Falco]

We have guides for some:

HubSpot chat integration

Intercom widget

LiveChat chat integration

You can either use one of those of hire someone on marketplace to build an integration for your favorite service.

[dax (Daniela)]

@RyanUK

I have spent the morning trying various live chat software including HelpScout and Chatra

Here it is also a HelpScout chat integration

Integrating HelpScout Chat Widget into Discourse Platform

This guide explains how to add a HelpScout chat widget to your Discourse site, allowing users to initiate one-on-one chats with your team. Required user level: Administrator Summary This guide will walk you through the process of integrating a HelpScout chat widget into your Discourse site. This integration enables your users to start direct conversations with your team, enhancing user support and engagement. Setting up HelpScout Create an account at http…