We use these settings often in our communities. One issue we’ve run into is that if “Who can @mention this group” is set to “Only group members, moderators, and admins”, and “Who can see this group” is set to “Everyone”, then users can still mention the group, it just doesn’t trigger a notification.
What I mean is that the group will appear in the search that appears when you type “@…”, and if selected e.g @private_group, it will still be rendered with the grey mention box. So to the user, they just mentioned the group. However, this doesn’t actually trigger a notification because of the “Who can @ mention this group” setting. So the user is confused and frustrated when they never get a reply from anyone in the group, because in their mind, they mentioned the group.
It feels like the visibility settings and posting settings are too tightly coupled. I’d like to allow everyone to know that a group exists, and see its members, but be unable to tag it. I.e. it seems like the “Who can @mention this group” setting should be able to disable mentions on groups entirely, not just the triggered notification.
Here are the settings for a group called “coaches”
From a non-staff account that is not a member of the group, it still appears that I can mention the group:
However, on a different account that is a member of the group – no notification is triggered. So, I guess I what I’d love to see is a more powerful “Who can @mention this group” setting to actually signal via UI clues that typing @private_group isn’t actually a mention.