Discourse Resolvido

:discourse2: Summary Discourse Solved allows users to accept solutions on topics in designated categories.
:open_book: Install Guide This plugin is bundled with Discourse core. There is no need to install the plugin separately.

Enabling Solved

The Solved plugin can be enabled from its settings, accessed from your admin/plugins page:

After enabling the plugin, to switch on Solved for all categories use the allow solved on all topics site setting.

Alternatively, if you’d like to apply it per category instead:

  • Go to the category you’d like to enable solutions in and click on the Category Wrench

  • Switch to the Settings tab

  • Scroll down and enable Allow topic owner and staff to mark a reply as the solution

Allow topic owner and staff to mark a reply as the solution

Marking the Solutions

The OP (topic creator) will have a 'Solution` button on each reply that allows/encourages them to accept an answer:

And for other users who can accept an answer (eg. admin or moderators) the same option will show as a more discreet checkbox:

Accepted answers are then highlighted in the first post of the topic:

And topics with accepted answers are marked in the topic list with a checked box:

Some sites might also benefit from an unsolved indicator on topic lists as well, which can be enabled using the empty_box_on_unsolved site setting:

Auto-close topic once solved

From the main Solved admin settings you can set a timer to close a topic once it has received a solution using the solved topics auto close hours admin setting:

Alternatively, one can be set per category from the category wrench menu on the Settings tab:

Search & Filters

Search

The Solved plugin comes with some extra Advanced Search filters for solved or unsolved topics, which can be found in the “Where topics” dropdown:

Which will add status:solved or status:unsolved to your Search.

Filters

You can also enable a filter dropdown in topic list pages using the site setting show_filter_by_solved_status

You can also filter solved/unsolved topics by adding a parameter to the URL. For example:

https://meta.discourse.org/c/support?solved=yes or https://meta.discourse.org/c/support?solved=no

These links could be added above a specific category list by following these instructions:

Marked Solution Reminder

On topics where solutions are able to be marked, a “Has your question been answered” popup message will display when the following criteria is met:

  • The topic does not have an accepted answer
  • The topic has at least one reply from another user
  • The author of the topic is logged in and able to accept a reply as an answer
  • The topic has existed for at least 7 days

If you want to prevent this popup message from being displayed, you can use the following CSS in a theme component to hide it:

.topic-navigation-outlet.no-answer {
    display: none;
}
Extra details on how to add this to your site
  • Go to /admin/customize/themes
  • Click on install and then create new
  • Give it a name, and select ‘component’.
  • Create
  • Add it to your theme
  • Click on the Edit CSS/HTML button and paste the code into the Common tab

And save. :+1:

Settings

Name Description
solved enabled Enable solved plugin, allow users to select solutions for topics
allow solved on all topics Allow users to select solutions on all topics (when unchecked, solutions can be enabled per category or tag)
accept all solutions allowed groups Groups that are allowed to accept solutions on any topic (even when not OP)
empty box on unsolved Display an empty box next to unsolved topics
solved quote length Number of characters to quote when displaying the solution under the first post
solved topics auto close hours Auto close topic (n) hours after the last reply once the topic has been marked as solved. Set to 0 to disable auto closing
show filter by solved status Show a dropdown to filter a topic list by solved status
notify on staff accept solved Send notification to the topic creator when a post is marked as solution by a staff
disable solved education message Disable education message for solved topics
accept solutions topic author Allow the topic author to accept a solution
solved add schema markup Add QAPage schema markup to HTML
prioritize solved topics in search Prioritize solved topics in search results.
enable solved tags Tags that will allow users to select solutions

Solved Badges

Name Description Long Description Type Grouping
Solved! Have a reply marked as a Solution This badge is granted for having a reply marked as a Solution to a topic. :white_check_mark: Nice job. :+1: :3rd_place_medal: Community
Guidance Counsellor Have 10 replies marked as Solutions This badge is granted for having 10 of your replies marked as Solutions to topics. :white_check_mark: You are a true asset to your fellow community members. :2nd_place_medal: Community
Know-it-All Have 50 replies marked as Solutions This badge is granted for having 50 of your replies marked as Solutions to topics. :white_check_mark: You really know your stuff. :clap: :1st_place_medal: Community
Solution Institution Have 150 replies marked as Solutions This badge is granted for having 150 of your replies marked as Solutions to topics. :white_check_mark: Excellent work. :slightly_smiling_face: You are officially a Solution Institution. :brain: :1st_place_medal: Community

:information_source: These badges will be disabled by default. You can enable them from your admin/badges page

:discourse2: Hosted by us? This plugin is available on all of our hosting tiers Solved | Discourse - Civilized Discussion


Development History

:information_source: As of Mar 27, 2025, you will need to use the discourse_solved_solved_topics database table to determine solved topics on your Discourse site. This table was introduced in the discourse-solved PR #352.

Thank you to Western Digital for funding the development of this plugin!

Last edited by @david 2025-07-22T13:15:05Z

Check documentPerform check on document:
162 curtidas

image

Seria Ăłtimo ver um Ă­cone mais visĂ­vel para threads resolvidos. NĂŁo Ă© fĂĄcil distinguir entre resolvido/nĂŁo resolvido com um Ă­cone da mesma cor da fonte. Um bom tique verde como no prĂłprio post seria mais visĂ­vel.

1 curtida

VocĂȘ pode alterar isso com a ajuda de Solved Topic Badge

3 curtidas

Ah, obrigado, parece perfeito!

2 posts foram divididos em um novo tĂłpico: Fazer o filtro de nĂŁo resolvidos funcionar da mesma forma que a pesquisa status:nĂŁo resolvido

OlĂĄ,

Seria ótimo ter um alternador Resolvido / Não resolvido na barra superior da categoria, onde temos Últimos / Não lidos / Principais.

Obrigado!

OlĂĄ @Anat_Srulovitch :wave:

É isso que vocĂȘ quer dizer?

4 curtidas

Sim, é! Muito obrigado! Eu não tinha notado aquele pedaço de texto :slight_smile:

1 curtida

Uma postagem foi dividida para um novo tĂłpico: Recurso de sugestĂŁo: usar o plugin solved na caixa de entrada de mensagens em grupo

Olå, eu uso o plugin para fechar grupos e pesquisas de jogadores e estava me perguntando se posso alterar a redação de resolvido e não resolvido?

VocĂȘ pode Customize text in Discourse. Isso funciona para vocĂȘ?

4 curtidas

Ah, obrigado, eu nĂŁo entendi que eu tinha que usar a busca. Muito obrigado, isso deve funcionar.

5 curtidas

Uma postagem foi dividida para um novo tópico: Requisição de recurso: automação para responder ao tópico quando uma solução for selecionada

Seria possĂ­vel adicionar uma opção de preferĂȘncia no lado do usuĂĄrio para que ele possa ocultar tĂłpicos Resolvidos da lista principal de tĂłpicos?

Existe um filtro para que vocĂȘ possa colocar um URL filtrado na barra lateral como um link personalizado para acesso rĂĄpido https://yourcommunity.com/c/category-name?solved=no

Ele é ativado pela configuração Show filter by solved status:

A imagem exibe uma opção para mostrar um filtro suspenso por status de resolução para uma lista de tópicos. (Legenda da IA)

O filtro suspenso aparece apenas na categoria em que o plugin Solved estĂĄ ativado.

Agora eu vejo que talvez vocĂȘ nĂŁo queira mostrĂĄ-los na lista Latest? Para isso nĂŁo hĂĄ configuração.

EDIT: Na verdade, vocĂȘ pode usar a opção de URL tambĂ©m na lista principal. https://yourcommunity.com/?solved=no

2 curtidas

Após a atualização para o Discourse 3.4.0, o alinhamento das caixas de seleção do plugin ‘solved’ está desalinhado, como mostrado na captura de tela abaixo. Isso pode ser corrigido de alguma forma?

3 curtidas

Como uma solicitação de recurso, este plugin poderia enviar e-mails periodicamente para pedir às pessoas que marquem seus tópicos como resolvidos?

Hå muitas pessoas que visitarão o fórum uma vez para resolver um problema específico e não as veremos por semanas. Elas também não verão o lembrete pop-up.

Eu imagino um e-mail de incentivo apĂłs uma semana dizendo: “OlĂĄ, vocĂȘ abriu os seguintes tĂłpicos e eles parecem ainda estar abertos. Se estiverem resolvidos, vocĂȘ poderia entrar e marcar a resposta de solução, por favor?”.

2 curtidas

VocĂȘ pode se interessar por este plugin complementar

5 curtidas

Parece EXATAMENTE o que eu preciso, muito obrigado! :raising_hands:

3 curtidas

De nada. Este plugin chamou minha atenção hå algum tempo. Falou-se que ele poderia eventualmente ser mesclado ao plugin solved. Imagine o que pode ser feito quando a equipe tiver tempo.

2 curtidas