|Discourse User Notes provides the ability to share notes with other staff about a user. Normal users cannot see these notes and are designed for staff to be able to privately note down important information other staff may need to know.
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The idea here is that sometimes staff members want to share notes about a particular user to help with moderation or support duties. Users cannot see notes, they’re solely visible to staff.
You can add a User Note to any user by using the admin menu on one of their posts:
The interface is displayed in a modal (which is also accessible from the user’s profile page). You can add as many notes as you need to, complete with markdown support:
If a user has a user note, whenever they post you’ll see a little notes icon. Clicking it will bring up the notes: