Discourse Solved (Accepted answer plugin)

official

(Sam Saffron) #1

About

The Discourse Solved plugin allows users to accept solutions on topics in designated categories.

Requirements

Discourse stable, beta or tests-passed

Installation

Repo is at: GitHub - discourse/discourse-solved: Allow accepted answers on topics

In your app.yml add:

hooks:
  after_code:
    - exec:
        cd: $home/plugins
        cmd:
          - mkdir -p plugins
          - git clone https://github.com/discourse/docker_manager.git
          - git clone https://github.com/discourse/discourse-solved.git

And then rebuild the container:

./launcher rebuild app

Configuration

Edit category you wish to enable accepted answers on:

As the OP (topic creator) you will have a button that allows you to accept an answer

Accepted answers are highlighted in the topic list:

Accepted answers are highlighted on the initial topic:

Enable the empty box on unsolved setting to display an empty box next to unsolved topics

It is possible allow users to select solutions on all topics, regardless of the category, by enabling the site setting allow solved on all topics

Filters (Requires Discourse 1.8.0.beta6 or above)

You can filter by solved/unsolved topics by adding a parameter to the URL. For example:

https://meta.discourse.org/c/support?solved=yes

or

https://meta.discourse.org/c/support?solved=no

These links could be added above a specific category list by following the instructions here

Badges

As it stands our plugin system has no clean way of shipping badges and removing them when plugin is removed. While this is being solved you can add badges to your liking via the badge interface.

A badge for first accepted answer:

SELECT p.user_id, p.id post_id, p.updated_at granted_at
FROM badge_posts p
WHERE p.post_number > 1 AND 
    p.id IN (
      SELECT post_id FROM (
       SELECT pc.post_id, row_number() 
       OVER (PARTITION BY p1.user_id ORDER BY pc.created_at) as rnum
       FROM post_custom_fields pc
       JOIN badge_posts p1 ON p1.id = pc.post_id
       JOIN topics t1 ON p1.topic_id = t1.id
       WHERE name = 'is_accepted_answer' AND
                     value IS NOT NULL AND
                    p1.user_id <> t1.user_id AND 
        (
          :backfill OR 
           p1.user_id IN (
                   select user_id from posts where p1.id IN (:post_ids)
           )
       )
) X  WHERE rnum = 1)

For example: https://meta.discourse.org/badges/125/helpdesk

A badge for 10 accepted answers

SELECT id user_id, current_timestamp granted_at
FROM users
WHERE id  IN (
       SELECT p1.user_id 
       FROM post_custom_fields pc
       JOIN badge_posts p1 ON p1.id = pc.post_id
       JOIN topics t1 ON p1.topic_id = t1.id
       WHERE p1.user_id <> t1.user_id AND 
                    name = 'is_accepted_answer' AND 
                    value IS NOT NULL AND
            p1.user_id IN (
                   SELECT user_id 
                   FROM posts 
                   WHERE :backfill OR  p1.id IN (:post_ids)
            )
        GROUP BY p1.user_id
        HAVING COUNT(*) > 9
)
https://meta.discourse.org/badges/126/tech-support

Data Explorer Queries

To list each individual “solved” event:

SELECT acting_user_id, target_topic_id, target_post_id, created_at FROM user_actions
WHERE action_type=15
ORDER BY created_at DESC

To produce a list with stats per-user: (with variable for time interval, defaults to 1 year):

-- [params]
-- string :interval = 1 year
SELECT  ua.acting_user_id, 
        count(case t.user_id when ua.acting_user_id then 1 else null end) as is_op, 
        count(case t.user_id when ua.acting_user_id then null else 1 end) as not_op,
        count(*) as total
FROM user_actions ua
LEFT JOIN topics t ON target_topic_id = t.id
WHERE action_type=15
AND ua.created_at >= CURRENT_DATE - INTERVAL :interval
GROUP BY ua.acting_user_id
ORDER BY total DESC

Original spec discussion


This is an official plugin, we plan to ship it to all our customers. Thank you to Western Digital for funding the development of this plugin!


Solved Button Plugin
What is this checkbox icon in the topic list?
How do you enable a tick mark?
10 accepted answer badge giving an error?
«Real Name» plugin (version 4.0, 2015-07-31)
Mark as Solution feature?
Can't find "Allow topic owner and staff to mark a reply as the solution" Setting
[Accepted answer plugin] Add an ability to accept the initial (topmost) post as a solution
No option appears to choose better answer
About the solved category
Query to find out who marked the solution as solved
Upgrade to v1.4.0.beta4 - Can't create or modify tag
How can I turn discourse to Q&A based website?
First Accepted Answer badge not granted
How To Mark a Topic As Resolved?
Invalid Article Schema
What is SQL Badge Query for invited >25 People?
How can I fix or pin posts inside a topic
Discourse to Power Q & A Site?
Admin/mod ability to insert a post wherever
Discourse and Quandora (or other Q&A platform like StackOverflow)
Solved plugin: post menu button now hidden at far right, used to be on the left?
Discourse for helpdesk use cases?
Question Answer Plugin
Thoughts on a plugin which turns discourse into stackoverflow
Topic List Previews
Solved badges: Difference between icon and image, precedence changed in 2.0.0beta10
Image zoom is not working
Question Answer Plugin
Adding Unsolved button to top menu using custom HTML
Generating Support Metrics (with Assign and Solved plugins)
Pluging for right answer
How can I add new badges?
[PAID] Modify the official "Discourse Solved" plugin
Searching "Solved" posts
Automatic Second-Post Wiki?
What cool data explorer queries have you come up with?
Discourse Plug-ins : Where to start?
Thoughts from community metrics conference
Plugin: 'Ask to Answer' Mechanism
Modify Top Menu buttons?
Deleted posts can be counted as unread
Option to mark as solved
Discourse need a fork to be a Q&A software?
Mark all topics as solved specific category
Add Badge to Solve answer
(Sam Saffron) #232

All discussion on the topic of Discourse solved should live in the #plugin:solved topic.

Please do not reply here, just open new topics. Leaving topic open so it does not look confusing that we somehow “closed” the solved plugin.


(Rafael dos Santos Silva) #245