Discourse resuelto

:discourse2: Summary Discourse Solved allows users to accept solutions on topics in designated categories.
:open_book: Install Guide This plugin is bundled with Discourse core. There is no need to install the plugin separately.

Enabling Solved

The Solved plugin can be enabled from its settings, accessed from your admin/plugins page:

After enabling the plugin, to switch on Solved for all categories use the allow solved on all topics site setting.

Alternatively, if you’d like to apply it per category instead:

  • Go to the category you’d like to enable solutions in and click on the Category Wrench

  • Switch to the Settings tab

  • Scroll down and enable Allow topic owner and staff to mark a reply as the solution

Allow topic owner and staff to mark a reply as the solution

Marking the Solutions

The OP (topic creator) will have a 'Solution` button on each reply that allows/encourages them to accept an answer:

And for other users who can accept an answer (eg. admin or moderators) the same option will show as a more discreet checkbox:

Accepted answers are then highlighted in the first post of the topic:

And topics with accepted answers are marked in the topic list with a checked box:

Some sites might also benefit from an unsolved indicator on topic lists as well, which can be enabled using the empty_box_on_unsolved site setting:

Auto-close topic once solved

From the main Solved admin settings you can set a timer to close a topic once it has received a solution using the solved topics auto close hours admin setting:

Alternatively, one can be set per category from the category wrench menu on the Settings tab:

Search & Filters

Search

The Solved plugin comes with some extra Advanced Search filters for solved or unsolved topics, which can be found in the “Where topics” dropdown:

Which will add status:solved or status:unsolved to your Search.

Filters

You can also enable a filter dropdown in topic list pages using the site setting show_filter_by_solved_status

You can also filter solved/unsolved topics by adding a parameter to the URL. For example:

https://meta.discourse.org/c/support?solved=yes or https://meta.discourse.org/c/support?solved=no

These links could be added above a specific category list by following these instructions:

Marked Solution Reminder

On topics where solutions are able to be marked, a “Has your question been answered” popup message will display when the following criteria is met:

  • The topic does not have an accepted answer
  • The topic has at least one reply from another user
  • The author of the topic is logged in and able to accept a reply as an answer
  • The topic has existed for at least 7 days

If you want to prevent this popup message from being displayed, you can use the following CSS in a theme component to hide it:

.topic-navigation-outlet.no-answer {
    display: none;
}
Extra details on how to add this to your site
  • Go to /admin/customize/themes
  • Click on install and then create new
  • Give it a name, and select ‘component’.
  • Create
  • Add it to your theme
  • Click on the Edit CSS/HTML button and paste the code into the Common tab

And save. :+1:

Settings

Name Description
solved enabled Enable solved plugin, allow users to select solutions for topics
allow solved on all topics Allow users to select solutions on all topics (when unchecked, solutions can be enabled per category or tag)
accept all solutions allowed groups Groups that are allowed to accept solutions on any topic (even when not OP)
empty box on unsolved Display an empty box next to unsolved topics
solved quote length Number of characters to quote when displaying the solution under the first post
solved topics auto close hours Auto close topic (n) hours after the last reply once the topic has been marked as solved. Set to 0 to disable auto closing
show filter by solved status Show a dropdown to filter a topic list by solved status
notify on staff accept solved Send notification to the topic creator when a post is marked as solution by a staff
disable solved education message Disable education message for solved topics
accept solutions topic author Allow the topic author to accept a solution
solved add schema markup Add QAPage schema markup to HTML
prioritize solved topics in search Prioritize solved topics in search results.
enable solved tags Tags that will allow users to select solutions

Solved Badges

Name Description Long Description Type Grouping
Solved! Have a reply marked as a Solution This badge is granted for having a reply marked as a Solution to a topic. :white_check_mark: Nice job. :+1: :3rd_place_medal: Community
Guidance Counsellor Have 10 replies marked as Solutions This badge is granted for having 10 of your replies marked as Solutions to topics. :white_check_mark: You are a true asset to your fellow community members. :2nd_place_medal: Community
Know-it-All Have 50 replies marked as Solutions This badge is granted for having 50 of your replies marked as Solutions to topics. :white_check_mark: You really know your stuff. :clap: :1st_place_medal: Community
Solution Institution Have 150 replies marked as Solutions This badge is granted for having 150 of your replies marked as Solutions to topics. :white_check_mark: Excellent work. :slightly_smiling_face: You are officially a Solution Institution. :brain: :1st_place_medal: Community

:information_source: These badges will be disabled by default. You can enable them from your admin/badges page

:discourse2: Hosted by us? This plugin is available on all of our hosting tiers Solved | Discourse - Civilized Discussion


Development History

:information_source: As of Mar 27, 2025, you will need to use the discourse_solved_solved_topics database table to determine solved topics on your Discourse site. This table was introduced in the discourse-solved PR #352.

Thank you to Western Digital for funding the development of this plugin!

Last edited by @david 2025-07-22T13:15:05Z

Check documentPerform check on document:
162 Me gusta

image

Sería genial ver un icono más visible para los hilos resueltos. No es fácil distinguir entre resuelto/no resuelto con un icono que tiene el mismo color que la fuente. Una bonita marca verde como en la propia publicación sería más visible.

1 me gusta

Puedes cambiar eso con la ayuda de Solved Topic Badge

3 Me gusta

¡Ah, gracias, eso se ve perfecto!

2 publicaciones se dividieron en un nuevo tema: Hacer que el filtro no resuelto se comporte igual que la búsqueda status:unsolved

Hola,

Sería genial tener un interruptor de Resuelto / No resuelto en la barra superior de la categoría, donde tenemos Último / No leído / Más votado.

¡Gracias!

Hola @Anat_Srulovitch :wave:

¿Es esto a lo que te refieres?

4 Me gusta

¡Sí, lo es! ¡Muchas gracias! No me había fijado en ese texto :slight_smile:

1 me gusta

Se dividió una publicación para un nuevo tema: Solicitud de función: usar el plugin resuelto en la bandeja de entrada de mensajes grupales

Hola, uso el plugin para cerrar grupos y búsquedas de jugadores y me preguntaba si podía cambiar la redacción de “resuelto” y “no resuelto”.

Puedes Customize text in Discourse. ¿Te funciona?

4 Me gusta

Ah, gracias, no entendí que tenía que usar la búsqueda. Muchas gracias, eso debería funcionar.

5 Me gusta

Se dividió una publicación en un nuevo tema: Solicitud de función: automatización para responder al tema cuando se haya seleccionado una solución

¿Sería posible añadir una opción de preferencia del lado del usuario para que puedan ocultar los temas Resueltos de la lista principal de temas?

Hay un filtro para que puedas poner una URL filtrada en la barra lateral como enlace personalizado para un acceso rápido https://yourcommunity.com/c/category-name?solved=no

Se activa con la configuración Show filter by solved status:

La imagen muestra una opción para mostrar un filtro desplegable por estado de resolución para una lista de temas. (Subtitulado por IA)

El filtro desplegable aparece entonces solo en la categoría que tiene activado el plugin Solved.

Ahora veo que quizás no quieres mostrar eso en la lista Latest? Para eso no hay configuración.

EDIT: En realidad, puedes usar la opción de URL también en la lista principal. https://yourcommunity.com/?solved=no

2 Me gusta

Después de actualizar a Discourse 3.4.0, la alineación de las casillas de verificación del plugin ‘solved’ está desalineada, como se muestra en la captura de pantalla a continuación. ¿Se puede solucionar de alguna manera?

3 Me gusta

Como solicitud de función, ¿podría este plugin enviar correos electrónicos periódicamente para pedir a las personas que marquen sus temas como resueltos?

Hay muchas personas que visitarán el foro una vez para resolver un problema específico y no las volveremos a ver durante semanas. Tampoco verán el recordatorio emergente.

Me imagino una notificación por correo electrónico después de una semana diciendo: “Hola, has abierto los siguientes temas y parecen seguir abiertos, si están resueltos, ¿podrías entrar y marcar la respuesta que lo resuelve, por favor?”.

2 Me gusta

Quizás te interese este plugin complementario

5 Me gusta

¡Eso parece EXACTAMENTE lo que necesito, muchas gracias! :raising_hands:

3 Me gusta

De nada. Este plugin llamó mi atención hace un tiempo. Se habló de que eventualmente podría fusionarse con el plugin solved. Imagina lo que podría ser una vez que el equipo tenga tiempo.

2 Me gusta